What we do

Stater provides mortgage services. It is our goal to help consumers manage their mortgage in a safe, fast and hassle-free way. And, in the near future we aim at having them manage their mortgage themselves.

This goes for the entire process: from orientation on a mortgage, till the termination of it, and everything in between. We manage mortgages services for more than 40 money lenders.

What we do and how we manage this, has made us market leader in mortgage services in The Netherlands. Since 2019, Stater is part of the global leader in IT-PBO companies, Infosys Limited. With Infosys as majority shareholder, we can accelerate and expand when it comes to innovation and digitalization in the mortgage market. In other words, we will continue striving at ever increasing value and significance to money lenders and consumers.

Welcome at Stater

Stater manages more than 1.4 million mortgages for as many clients. We are your main point of contact concerning mortgage services. At Stater, digital servicing takes central stage. Not just in The Netherlands, in other European countries too.

Do you have questions about your mortgage?

We manage mortgage services for various money lenders. We are at your service to answer your questions on behalf of a number of money lenders.

Mortgage Services

As a mortgage services provider, we take care of all processes concerning back-office, mid-office and acceptance of mortgages. We commit ourselves to the money lender, intermediary and consumer.

Acceptance within 24 hours; digital statements of the mortgage status quo, fast repayment, change repayments, and in the near future, managing your mortgage yourself.

Our employees are quickly to respond when questions occur, progress is guaranteed.

Digitalization & Change

Much has changed over the last years. Especially regarding expectations of consumers. It is this very expectation we will fill in digitally. After all, consumers translate ‘online’ as ‘now, immediately’.

Stater is making significant progress when it comes to Digitalization & Change. We develop apps and portals and are able to support every point of contact in the mortgage chain. Extension of these digital systems is therefore our top priority.

In our vision, mortgage requests, record oversight, and inducing modifications, should be digital a much as possible. Consumers should also be able to have immediate overview of modifications implemented. This accounts for the construction deposit, early repayments, as well as other mutations in their mortgage dossier.

Our products

We provide services and products concerning mortgage management. All services, from setting up a portal for mid-office activities till the entire execution of your mid-office to the back-office. With just one goal in mind; an optimum service for all consumers having mortgages. As well as for you.

However, we set up risk-models for you too, as well as the execution of analyses and benchmarks.

Our services are fully focused on Business Process Outsourcing (BPO), concerning all aspects of mortgage management.

Exploring capabilities

In today's digital age where customer expectations drive new business models, the mortgage industry still struggles with archaic and non-intuitive processes.

To survive in this environment, financial institutions must digitize loan lifecycles to achieve greater transparency and cost effectiveness while ensuring compliance.

Stater and Infosys empower lenders to accelerate consumer relevance in the mortgage business by reimagining loan origination and transforming mortgage servicing.

We help them modernize and accelerate these processes while delivering a seamless and omni-channel experience for end customers.

Watch our management exploring capabilities that can help mortgage lenders navigate their next. Enjoy.

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