In cooperation with our customers (lenders), we provide services and products for, among other things, advisers in the processes surrounding mortgage acceptance and management. Our aim is to provide optimal service for all people with a mortgage and all people who want to take out a new mortgage.
Do you have a question about a particular file?
Then please contact us on 033 450 9780.
Since August 2021, the completely renewed E-Advisor portal has been available to all advisers. E-Advisor was developed in co-creation with advisers and Stater's customers (lenders). E-advisor provides an overview of the loans of an advisory office in the underwriting process and provides insight into the associated documents. For a number of lenders, it is already possible to upload all required files in E-advisor. Through the adviser portal, the adviser can also follow the consumer, view the status of files and see what actions are still needed in the mortgage process. E-advisor also has a digital mailbox that allows lenders to share important news with the collaborating advisors.
You can submit the Severance of Principal Liability (OHA) through E-Advisor. You do not need an account for this, you can log in with eHerkenning using the link below:
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If the consumer is not linked to you, you can use one of the forms below.
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